APPLIED QUANTUM STRATEGIC INTELLIGENCE ("Angewandte Quantenstrategische Intelligenz!"), AS FOLLOWS: Tom Peters is a renowned management guru and author who has significantly influenced the way businesses operate. His ideas on "Excellence" are primarily found in his influential book, "In Search of Excellence," co-authored with Robert H. Waterman Jr., and further expanded upon in his subsequent works like "A Passion for Excellence" and "Re-imagine!" Here's a comprehensive overview of Peters' perspective on excellence: 

1. In Search of Excellence: Eight Attributes of Excellence

In "In Search of Excellence," Peters and Waterman identified eight common traits that characterized the most successful companies of their time. These traits, they argued, were the foundation of their excellence: 

A Bias for Action: Excellent companies don't get bogged down in endless analysis. They favor action, experimentation, and getting things done.

Close to the Customer: These companies deeply understand their customers' needs and preferences. They prioritize customer service and use customer feedback to drive innovation.

Autonomy and Entrepreneurship: They foster a culture of innovation by encouraging employees to take initiative and act like entrepreneurs within the organization. 

Productivity Through People: They value their employees and recognize that their people are their greatest asset. They treat employees with respect, empower them, and create a sense of ownership.

Hands-on, Value-Driven: Leaders in excellent companies are actively involved in the day-to-day operations and are deeply committed to the company's core values. 

Stick to the Knitting: They focus on what they do best and avoid diversifying into areas where they lack expertise.

Simple Form, Lean Staff: They have simple organizational structures and avoid unnecessary bureaucracy. 

Simultaneous Loose-Tight Properties: They balance centralized control with decentralized autonomy, allowing for both flexibility and discipline.

2. A Passion for Excellence: The Leadership Difference

In "A Passion for Excellence," Peters and Nancy Austin delve deeper into the role of leadership in achieving and sustaining excellence. They emphasize that excellence is not just about having the right strategies or systems, but also about having the right people in leadership positions who can inspire and motivate their teams. They highlight the importance of: 

Visionary Leadership: Leaders with a clear vision can guide their organizations towards excellence.

Attention to Detail: Excellence is often found in the small things. Leaders who pay attention to detail can make a big difference.

People-Oriented Approach: Leaders who value their people and create a positive work environment can unlock their full potential. 

Constant Innovation: Excellence requires a commitment to continuous improvement and innovation. 

3. Re-imagine! Business Excellence in a Disruptive Age

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